Consumer
Complaints Book
Version 2026-07-26
This establishment provides a Complaints Book upon request — even if you have not made a purchase.
Virtual Complaints Book
This English version is provided for convenience. The Spanish text at https://yakuexperience.com/libro-reclamaciones governs in case of conflict. Peruvian law applies; courts of Ayacucho, Peru.
Under art. 150 of Law No. 29571 and D.S. No. 011-2011-PCM, Yaku Experience (SULCA NEYRA KELVIN DEYNIS, RUC 10700879807) provides this Virtual Complaints Book.
This establishment has a Complaints Book available upon request — even if you have not made a purchase.
Filing a complaint does not prevent other dispute paths and is not a prerequisite for an INDECOPI complaint.
Under art. 24.1 of the Consumer Code (as amended by Law No. 31435), we respond within a maximum of fifteen (15) business days from filing.
Address: Jr. Oswaldo N. Regal 116, Distrito Huanta, Provincia Huanta, Departamento Ayacucho, Perú. Contact: info@yakuexperience.com. Version 2026-07-26.
Yaku Experience · RUC 10700879807 · Jr. Oswaldo N. Regal 116, Distrito Huanta, Provincia Huanta, Departamento Ayacucho, Perú · info@yakuexperience.com
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